VapoLung Refund Policy, Explained
vapolung.info does not sell VapoLung and cannot issue refunds. Refunds come from the seller. This page explains the seller's published policy so you know the rules before you order.
The window
The seller's return policy gives you 60 days starting on the day the order was placed. Its terms page says 60 days from delivery. The guarantee text also asks you to use VapoLung for at least 30 days before asking. Use the order date to be safe.
The four steps
- Confirm you are inside the 60 days; the date is in your order confirmation email.
- Email [email protected] and put "Refund Request" in the subject line.
- Mail back all bottles, empty or full, with the packing slip and a note giving your full name, email and order ID, to 11870 62nd St N, Largo, FL 33773.
- Wait for the seller's confirmation email once the parcel is received.
What is and is not covered
The policy refunds the product. It says the seller does not cover return shipping, so the postage is yours. It does not say whether the $9.99 shipping on a 2-bottle order is refunded; ask support if that matters to you. Every bottle has to come back, so keep them all until your trial is over.
When the money arrives
The return policy says refunds are processed within 5 to 10 days after the parcel arrives; the terms page says 3 to 5 business days. Card statements can take a few more days to show the credit.
If something goes wrong
Send the return with tracking and keep the receipt. If you hear nothing within two weeks of delivery, call +1 (507) 448-8190 with your order ID. Questions about this summary: [email protected].